Since 2003, poliste has been supporting the organisations in managing complexity, through an approach based on integration and participation. poliste facilitates work groups and work processes facing and resolving complex problems by using structured and goal-oriented METHODOLOGIES.
Organisational and managing consulting processes
Participatory processes, including analysis and intervention on the problem
Collecting drafting of plan, projects, and technical-specialised documents
Researches, market surveys, and polls
Interactive events and workshop
Each one of these types of activities is previuosly planned with the customer, managed by the facilitator with the support of visualisation, and instantly translated in a report.
Organisations are made by people, all of them with their own skills, their own background and their own needs. The knowledge of a single techniques is not enough, a broader view is needed for the approach to resolving problems.
The dynamics through which people come to conclusions and face problems, they fight change, confront one another in a dialectical manner, all these are recurring dynamics. Be aware of these dynamics means to know how to face and address them, through dialogue and confrontation.
Poliste can operate in complex ecosystems, enter in the heart of the organisations in order to tackle and resolve problems linked to the reorganisation, to the need to take complex decisions in order to guide marketing choices and help the organisations in make conscious and well-informed decisions, through involving the different actors implicated.
Poliste helps the management to extend the partnership and the awareness, by involving all the interested people and seeking benefit from the discussion, through the exploitation of the stakeholders’ expertise. A process of participatory planning allows the employees to develop a better understanding of the context and the general functional processes of the business in which they work.
Poliste has a deepen knowledge of the social, psychological, behavioural dynamics which foster the inclusion process. The situations change but people and their reasoning and resistance-to-change methodologies never do. Poliste helps to depersonalise opinions and to ensure that people can express their thoughts freely and, as far as possible, in a way which should be unconditioned by environment, conventions and uneasiness.
The preliminary phase consists in a deep study of the case in point, should it be a business consulting, an advisory board in medical field, a decision to be taken within a community, the drafting of a complex project. The heart of the problem is always the same: to know what it is about.
The technics and methodologies that we use are a means and not the ultimate aim. The methodologies are a work tool which is chosen from time to time, in order that it could be the more useful and precise as possible, that could support in making an action and should not be a display aimed to itself.
Once the case in point has been studied and the methodology to be used has been chosen, Poliste can use its expertise in the group management and the skills acquired during years of studies in the fields of relational and psychosocial science in order to support the customer in reaching a solution to the problem, through confrontation, discussion, and participation.
Poliste can develop complex “scripts”, which are the core and the direction of the discussion, so that the participation should be aimed to reach an objective and not a discussion as an end in itself.
The last step is the production of an extensive report of the meeting and the collective discussion, which will be the base and the core that will ensure the solution itself of the problem, the result of a long preparatory procedure and the base from which to arrive to the solution.
The marzipan elephant, with patience, has been eaten at the end.
Poliste’s skills concern the knowledge of the facilitation methodologies, the knowledge of the functioning of people, groups, and organisations, the training courses, the project management, the development of complex projects, the business consulting.
All of this is possible thanks to the right mix of psychological competences, technical competences, knowledge of the sector in which Poliste operates and knowledge of the people, who are the brick and base cell of the organisations and, therefore, of the society.
Poliste operates with its own methodologies in numerous sectors, for private and public customers.
Poliste facilitates work groups and work processes.
The facilitation is a tool for organise the participation and make the most from every individual contribution. The facilitation process creates the conditions under which the members of the group can express their own thoughts and opinions. All of that is possible through the use of methodologies that can activate people and work groups.
Poliste supports and helps its customers to implement the most suitable strategies for them. Poliste considers each intervention as peculiar and unique, and to be managed by activating processes supporting the organisations, particularly in the phases of organizational change and work-processes restructuring.
Poliste supports public and private organisations in elaborating projects that can apply for public financing. Moreover, Poliste organises training programmes aimed at improving the quality of the projects, by giving to the participants theoretical and practical tools on goal-orientated planning, on projects drafting and on participatory planning technics.
Poliste has training programmes for facilitators in which, besides the analysis of the facilitator’s role and skills, there is a wide space that is dedicated to knowledge and practical experimentation of the main methodologies used in the group facilitation. Poliste can translate a training programme in a veritable consulting.
Poliste organises the recruitment process through innovative methodologies based on psychosocial tools, which are able to describe the applicant’s knowledge as a whole. This process allows the organisation to consciously choose the best with judgement and safety.
Poliste plans and implements processes of qualitative and quantitative participatory assessment for projects either completed and in progress or for specific organisational processes. The multidisciplinary skills acquired by Poliste allow to realise an unbiased assessment process and based in objective criteria.
Metaplan is a method for managing the communication processes in work groups. It is based on the alternation of individual, group, and plenary working moments. It allows to manage a discussion by collecting, selecting, and homogenizing the contents expressed by participants, through the support of visualization techniques. Poliste is the only Italian partner of the Metaplan group.
GOPP is a participatory planning methodology that facilitates project planning through a clear definition of the objectives, according to the approach of PCM – Project Cycle Management, promoted by the European Commission as quality standard in planning, management and assessment phases of complex interventions.
OST is a method of constructive interaction for big groups which is based on the self-organisation.
This method has not a defined programme, but it only uses a theme of discussion. The participants are those who, guided by the facilitator, propose the topics, establish the agenda and create working groups. At the end of the day an instant report is elaborated. Poliste has used this methodology for managing dozens of workshops with numerous participants.
Poliste operates thanks to a multidisciplinary team, which is composed by the three founding partners and numerous COLLABORATORS.
Serenella Paci is a Project manager and a process consultant. For more than twenty years she has been working in planning and coordination of actions supporting the public administration for an organizational and methodological innovation, with an intense focus on local development and environmental sustainability.
She is an expert in participatory planning and management of work groups with facilitation methodologies. She is one of the Italian facilitators authorised by the multinational group Metaplan®, and she is a facilitator licensed for the OST methodology – Open Space Technology.
She edited several articles and publications on local development, environmental sustainability and participation. For more than fifteen years she has been performing as consultant for Formez PA. She is a founding partner of Poliste.
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Operating Headquarters: Via San Saturnino 11 - 09124 Cagliari Registered office: Via Malpighi 4 - 09126 Cagliari
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